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Title
Citizen Charter
Details

Citizen Charter (District Education Office, Narsingdi)

SL

Details of Payable Services
Necessary documents related to service
prescribed fee
Scheduled service delivery time
Responsible Officer/Employee

1

Renewal of accreditation of educational institutions
As per the instructions given by the Board

Free

Within 15 working days

District Education Officer

2

First MPO affiliation of educational institution
According to the instructions of the Ministry

Free

Within 15 working days

District Education Officer

3

Passed the Educational Institutions Bill without Committee
Copy of Bill, Past Com Letter, MPO Copy, USEO Attestation, Copy of Previous Month's Bill

Free

Within 02 working days

Office Assistant

4

Nomination of teacher representative members in ad hoc committee
Application form, copy of order for formation of ad hoc committee, list of names of 3 teachers proposed for formation of committee

Free

Within 01 working days

District Education Officer

5

Permission to break the reserved funds of educational institutions
Application form, Photocopy of committee resolution, depository receipt

Free

Within 01 working days

District Education Officer

6

Nomination of representative of Director General for recruitment of teachers
As per DG office instructions

Free

Within 02 working days

District Education Officer

7

Time Scale, Higher Scale, B.Ed Scale of teachers are verified and sent online.

Online Application

Free

within the specified period

District Education Officer

8

Scrutiny and dispatch of online applications of newly recruited teachers/staff

Online Application

Free

within the specified period

District Education Officer

9

Regarding scholarships/scholarships
As per prescribed schedule

Free

within the specified period

District Education Officer

10

Receipt and settlement of complaints on various matters
Complaint related documents

Free

Within 02 working days

District Education Officer

11

Matters related to litigation

--

Free

As directed by the court

District Education Officer

12

Free Textbook Distribution (Technical)
As per demand

Free

As per nationally prescribed schedule

Office Staff

13

Summer and winter sports

---

Free

As per nationally prescribed schedule

All Officer and Staff

14

Distribution of teacher registration certificate
Original exam admit card, original copy of all Adamaki certificates

Free

Within 02 working days

Office Assistant

15

Providing various information related to secondary education

Application

As per Right to Information Policy
Within 02 working days
Research Officer

16

Regarding the training of teachers
As per schedule of higher office

Free

at the appointed time
District Training Coordinator

17

Creative Talent Exploration / Education Week
 As per schedule of higher office

Free

 at the appointed time

Related Officer and staff